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Objective

Full time employment as a Computer and Network Systems Engineer.

Summary of qualifications

Microsoft Certified Systems Engineer. Qualified to plan, implement, maintain and support information systems using Microsoft Windows NT Server and BackOffice.

Microsoft Certified Professional--Specialist: Internet. Qualified to plan security, install and configure server products, manage server resources, extend servers to run Common Gateway Interface or Internet Server API scripts, monitor and analyze performance, and troubleshoot problems.

A+ certified service technician. Possess the knowledge, skill, and customer relations skills essential for a successful computer service technician.

Certified Hewlett Packard technician (CZA430).

Limited experience with Novell NetWare, UNIX, OS/2 and assembly level programming.

Work experience

1997 - Present
Kansas State University
Manhattan, KS
Information Systems Manager
    Provide support and administration of KSU computer systems and networks at the College of Architecture, Planning and Design, including Microsoft NT with BackOffice applications and Novell NetWare.  Responsible for purchasing and implementing all hardware and software.  Instruct and consult college faculty, staff and students.  Participate in regular and periodic staff meetings and committee activities.

1995 - 1997
Flint Hills Computers, Inc.
Manhattan, KS
Service Manager, Technician and Sales Representative
    Assembled, installed, maintained, diagnosed and repaired PC systems in both stand alone and networked environments.  Responsible for all aspects of customer service.  Established customer needs and recommend hardware and software to meet their requirements.  Worked in store and on site.

1995
ICE Corporation
Manhattan, KS
Bench Technician and Engineer's Assistant
    Component level assembly, troubleshooting and repair on electronic devices and prototypes that meet or exceed FAA standards.

1994 - 1995
Connecting Point Computers
Manhattan, KS
PC and Printer Service Technician
    Warranty service for Apple, Hewlett Packard, NEC and Panasonic computers and printers.  Worked in store and on site.

1985 - 1993
U.S. Army
USA, Germany and Southwest Asia
Communications Systems Technician

Senior level technician.
    Conducted liaison visits with supported customers to schedule maintenance, provide technical & operational advice and establish priorities.  Ensured that replacement parts, supplies and other operating essentials were properly requisitioned and maintained.

Squad level supervisor and instructor.
    Disseminated detailed work schedules, operating procedures and instructions. Wrote lessons plans and trained personnel.  Enforced rules, regulations and safety procedures and counseled subordinates.

Communications security clerk.
    U.S. government security clearance of Secret.  Performed all aspects of security, from handling and accounting for classified documents, codes and equipment to performing actual physical security.

Education

1994 - 1996
Manhattan Area Technical College
Manhattan, KS
Computer Repair
    DC & AC electronics
    Analog & digital electronics
    Computer systems architecture & analysis
    Input / output devices & interfacing techniques
    Digital communications & local area networks
    PC hardware & operating systems

1989
Kansas State University
Manhattan, KS
General Studies

1988
U.S. Army
Fort Riley, KS
Primary Leadership Development Course
    Trained in management, supervision, administration and instructing & counseling subordinates.

1985 - 1986
U.S. Army
Fort Sill, OK
Tactical Communications Systems Course
    Communications systems installation, operation, maintenance, troubleshooting and repair.

Leadership Activities

1994 - 1996
Manhattan Area Technical College
Manhattan, KS
Student Government Organization
    Vice President

1994 - 1996
Manhattan Area Technical College
Manhattan, KS
Computer Committee Advisory Board
    Student Board Member


 
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